Sarah Dunn

Client Relations Manager

Professional Snapshot

Experience: Joined NPF in 2023

Personal Insights

What drives you and what do you enjoy most about being a Client Relations Manager?
I take pride in delivering top-notch service to my clients. Every interaction is an opportunity to build trust and showcase my commitment to their needs.

What was your journey to the investment world and NPF specifically?
As a Personal Banker, I collaborated with investment advisors, sparking my interest in investments. I sought support roles in local firms, leading me to NPF, drawn by its rich history and team unity. I began my financial services journey in 2015 and hold a BS in Public Relations from Radford University

What are the values that drive you in your professional and personal life?
Integrity and honesty are foundational to how I operate. In every professional and personal interaction, I prioritize transparency and sincerity, believing that genuine relationships are built on trust and consistent actions. These values guide my daily decisions and interactions.

Where did you grow up and where do you live today?
I hail from a quaint town in southwestern Virginia called Rural Retreat. It was there that I met my husband from Troy, MI, who had relocated to VA for work. Four years ago, we settled in Rockford, MI. We are blessed with two sons, Brady and Aiden, and have a dog, Foley.

Is there a person or experience that influenced you most?
My mother was a beacon of kindness. She championed the underdog, prioritized the well-being of others, and ensured inclusivity. Alongside her goofy, quirky, and humble nature, she instilled in me the values of humility, the importance of treating everyone as equals, and the pursuit of righteousness. Above all, she taught me not to take myself too seriously.

What do you enjoy doing in your free time?
I love cooking, watching cooking shows, and reading recipes. Eating yummy food is fun too! Also, I greatly enjoy spending time with my husband and kids.

What is your most unique or fulfilling achievement outside of work?
Not necessarily a fulfilling achievement, but unique: As a kid, I, along with my whole family competitively clog danced. Some called it Bluegrass Clogging or Appalachian Clogging. Our team performed in places like Dollywood and Disney World. (Think southwestern meets tap dance meets Michael Flatley)