Talent Report: Lisa Thornton

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Oct 13, 2022

Meet Lisa Thornton

NPF Investment Advisors is pleased to introduce you to Lisa Thornton, who joined our team as a Client Relations Manager on August 29. Lisa is helping our advisors provide the very best service to clients by ensuring a timely response to questions and requests, facilitating transactions and just generally making it easier to do business with us.

Lisa is no stranger to nurturing client relationships, having most recently served as a relationship banker at Chase Bank, where she was licensed for investments. She took a rather circuitous route to the world of finance – her original career goal was nursing, but she switched her major to communications halfway through her undergraduate studies at Aquinas College.

Her first post-graduate job was as a personal banker, but a then-shaky economy prompted her to go back to school to earn a master’s degree in communications. She discovered an aptitude for teaching while attending Western Michigan University and eventually taught at several local colleges before becoming an assistant professor at Aquinas. She also found time to open a yoga studio, which she maintained through 2019.

She found her dual careers rewarding, but she says, “my brain wanted to go elsewhere” – to a more strategic, problem-solving environment. She found that at Chase Bank for three years before joining NPF.

“All of my past experiences have been customer-facing,” Lisa points out, and all of them helped prepare her for her current role. As a teacher (and licensed yoga instructor!), she knows how to present information in a clear and compelling way – a helpful skill when it comes to explaining financial concepts – and how to build a rapport that sets people at ease.

Born and raised a city girl, Lisa is now enjoying the country life on 30 acres along the Kalamazoo River in Plainwell. Her husband, two sons, two daughters, four barn cats and 20 chickens keep her pretty busy outside of work, but she’s considering entering local politics in some fashion.

Lisa says she’s following the example of her parents, who “emphasized the importance of family, community and legacy” –  values that are also at the foundation of NPF.   

Learn more about Lisa here.